By purchasing a STEMREGEN Product through the Website, you acknowledge and agree that:

• You are 18 years of age or older.
• All of the information you provide in the course of making a purchase is accurate.
• It may not be possible to modify or cancel an order after it has been placed, but if changes are possible, making such changes may delay shipping of the purchased products.
• STEMREGEN reserves the right to, in its sole discretion, reduce the quantity of any order or refuse to process or fulfill any order.
• You will be charged only for orders we fulfill.

We take great pride in the quality of our products, and your 100% satisfaction is our primary goal. As a result, we offer a 30-day money-back guarantee on purchases made on the official STEMREGEN website. If you do not love your STEMREGEN purchase for any reason, we are here to help process your return.

The details of our return and refund policy are as follows:

• This policy applies as a full refund if made within 30 days from the date of delivery on initial orders only. Initial orders are defined as the first purchase of a product.
• Our 30-day money-back guarantee is limited to one unit of each product per household on a first purchase in “opened/consumed condition.” The used portion must be sent back, or a reason for the refund request must be provided. The refund amount will be equal to the value paid, less shipping, if applicable.
• Any product purchased beyond one unit of each product must be returned in the same condition and packaging, unused and unopened, for a full refund.  These returns will incur a handling fee of $6.95 per order. The returned product must be received in our warehouse within 14 days from the date the return request was approved.  We will provide you with the return delivery address when we receive your return request. We will refund the original payment method once the return has been received and inventoried at our warehouse.
• To request a refund, under our 30-day money-back guarantee policy, you must email: CARE@STEMREGEN.CO­­­­­­ and be prepared to provide some of the following: email address associated with the order, first and last name, delivery address, and/or order number.
• Refunds are processed within 3-5 business days back to the original payment method.• All costs associated with the return shipping of the product back to us, including, but not limited to, return shipping charges, insurance (recommended) taxes, and duties, if applicable, are non-refundable.  We do not provide return shipping labels.
• Damaged or missing items: If you believe your package was damaged during shipping or your shipment is short, you must reach out to us by email at CARE@STEMREGEN.CO within ten days of delivery, and we will work with you to resolve the issue quickly. You will need your order number, which is found on the packing slip inside the package, and we may ask you to send pictures. We will expedite a replacement order as soon as the issue is resolved.
  

We provide free shipping for STEMREGEN Products within the United States (including Alaska and Hawaii) and to Puerto Rico. In most cases, orders are processed and shipped within 2 business days of completion of your order, excluding major holidays, though STEMREGEN makes to promises or guarantees regarding the timeliness of order fulfillment or shipping.

You may track your package using tracking information provided in an email confirming your purchase.

Please contact us about options for international shipping.

Other than user reviews and Third-Party Resources (see below), all rights in the STEMREGEN Products, the Website, and all information available on the Website (“Website Content”), including but not limited to copyrights and patent rights, are owned by STEMREGEN and/or its licensors.

The Website Content is provided for educational and/or informational purposes only and should not be construed as medical advice. It has not been evaluated by the U.S. Food and Drug Administration or any other regulatory body or government agency and is not intended to diagnose, treat, cure, or prevent any disease.

STEMREGEN attempts to ensure that all Website Content is accurate and valid, but we make to promise, guarantee, or warranty regarding its accuracy or validity.

The Website may refer to or provide access to various content and resources that STEMREGEN neither owns nor controls, such as links to outside websites, sources for research articles, and product reviews posted by purchasers of STEMREGEN Products (collectively, “Third-Party Resources”). You understand and agree to the following:

• STEMREGEN cannot and does not vouch for the truth, accuracy, or quality of any Third-Party Resources.
• Unless specifically stated otherwise, the availability of Third-Party Resources through the Website does not constitute endorsement or approval of any kind.
• STEMREGEN has no control over Third-Party Resources and cannot be responsible for your experience with them.

You may not use the Website or Website Content to engage in any illegal or malicious behavior, including but not limited to:

• Copying, downloading, or otherwise infringing copyright or other rights in the Website or Website Content;
• Attempting to tamper with or circumvent any access-control, authentication, or other security measures;
• Using any robot, spider, site search/retrieval application, or other automated device, process, or means to access, retrieve, scrape, or index any portion of the Website or Website Content;
• Collecting or harvesting any information from the Website or Website Content in any manner whatsoever;
• Using any device, software, or routine that interferes with or attempts to interfere with the proper working of the Website or Website Content;
• Doing anything that could disable, overburden, or impair the proper functioning of the Website or Website Content; or
• Assisting or encouraging anyone else in doing any of the above.

When you provide information through a form on the Website or submit a product review through the website, you represent and warrant that you are providing your own contact information and not that of someone else; and that the information you provide is accurate.

Please see the STEMREGEN Privacy Policy for information about how we process and use the information you provide.

When you create an account on the Website, you represent and warrant the following:

• All the information you provide in the course of creating your Website account is truthful and accurate.
• You will keep your contact information accurate and up to date.
• You are solely responsible for the activity that happens on or through your Website account.  
• You will not share your password, let anyone else access or use your Website account, or do anything else that might jeopardize the security of your Website account.
• You will not attempt to access a Website account belonging to someone else.

See the STEMREGEN Privacy Policy HERE. 

We at STEMREGEN are proud of the STEMREGEN Products, the Website, and Website Content, and we have worked to ensure that they are reliable and of the highest quality reasonably possible. however, STEMREGEN cannot and does not make any warranties, representations, or guarantees regarding the STEMREGEN Products, the Website, Website Content, or any other products, information, or services described on or offered through the Website. Accordingly, you understand, acknowledge, and agree to the following:

• The STEMREGEN Products, the Website, and Website Content are offered on an “as-is” basis.
• Your use of the STEMREGEN Products, the Website, and Website Content is at your own risk.
• STEMREGEN makes no warranties, guarantees, promises, or representations, either express of implied, about the efficacy, quality, accuracy, sufficiency, value, completeness, or functionality of, or any other thing about, the STEMREGEN Products, the Website, or Website Content or any other products, information, or services described on or offered or accessed through the Website, or the ability of any of these to meet your needs, including but not limited to warranties of merchantability or fitness for a particular purpose.
• To the extent permitted by law, STEMREGEN excludes all warranties.
• You will not hold or attempt to hold STEMREGEN responsible or liable for the efficacy, quality, sufficiency, value, functionality, or improper delivery of the STEMREGEN Products or any other products or services offered through the Website.
• You will not hold or attempt to hold STEMREGEN responsible or liable for  the  timeliness, inaccuracy, improper delivery of, or inability to access the Website or Website Content, or other information or services provided or offered through the Website.
• Where permitted by law, STEMREGEN will not, under any circumstances, be responsible for any direct, indirect, special, incidental, consequential, exemplary, or punitive damages, including but not limited to damages for any loss resulting from the use of, the inability to use, or any other matter relating to or associated with, STEMREGEN Products, the Website, or Website Content.
• You will indemnify and hold harmless STEMREGEN and its representatives, related parties, officers, directors, employees, agents, independent contractors, and partners, from any claim or demand, including reasonable legal fees, that may be filed by any third party arising out of your violation of these Terms of Use, including the breach of any representation or warranty made by you, or any violation by you of the rights of someone else.

• These Terms of Use constitutes the complete understanding of the parties with respect to the subject of these Terms of Use and supersedes all prior oral or written agreements or proposals relating to the subject of these Terms of Use.
• Any provision of these Terms of Use that may be deemed invalid or unenforceable shall in no way invalidate or render unenforceable the remainder of these Terms of Use, which shall remain in full force and effect.
• The failure or delay of a party at any time to enforce performance of these Terms of Use shall not be construed as a waiver of the right of that party to enforce performance at any subsequent time.
• These Terms of Use shall be construed and governed by, and enforced in accordance with, the laws of the United States and of the State of Texas.